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IT Process Manager (m/f/x)

What you will do

The overall objective of this role is the documentation of existing IT processes in process manuals, process flows and working instructions using a best practice framework.

You will be responsible for:

  • Supporting of implementation of new IT processes and services by offering standardized documentation principles and guidelines
  • Managing certain IT processes
  • Making sure that IT processes are managed properly and reports deviations to the Head of DIT Governance and the Head of DIT.
  • Working with service and product owners to keep the DIT service catalogue up to date
  • Making sure the DIT service catalogue is comprehensive and supporting decisions to include or remove services and products

What you will need

  • Several years of experience in documentation of IT processes in consultancy companies or corporates
  • Experience in the implementation and/or further development of IT processes according to ITIL
  • High degree of strategic and entrepreneurial thinking
  • Very high degree of assertiveness and willingness to take over responsibility
  • High degree of strategic and entrepreneurial thinking
  • Good command of English in written and oral form

What you can expect

At tesa, we create adhesive solutions that improve the work, products and lives of our customers.

How we do it? At tesa, we dare to create! Therefore, we team up, we challenge ourselves and we set the pace. But we don’t just do that somehow. We act responsibly and always focus on our customers. Because only then we are able to achieve our goals and continuously improve our results.

We are an Equal Opportunity Employer and regard diversity as important for our long-term success. We expressly reject all forms of direct and indirect discrimination. All qualified applicants will be equally considered for employment regardless of their national origin, background, personal preferences and believes.

By applying you consent for the use of your resume for future opportunities within tesa.

If you want to find out more about tesa please visit us on our corporate web-page www.tesa.com and social media.

We offer:

  • Attractive remuneration
  • Flexible working
  • Further education and development perspectives
  • Interdisciplinary and cross-departmental career opportunities
  • Occupational pension provision
  • Numerous offers for employees, such as health promotion, sports and leisure activities, employee discounts, and much more (including tesa Bike, the company's own fitness studio, prevention options)

Do you think tesa?

Please follow the below link to submit your resume and other required information.

Apply online