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Application Solution Engineer

What you will do

  • Establish and run new ASC lab in Korea in close alignment with the ASC hub in Suzhou / China
  • Follow established company QM processes and procedures according to IMS and consider enterprise environmental factors during daily work
  • Responsible for handling application requests from customers. Activities include analyzing customer’s technical needs, conducting competitive lab testing & analysis, and suggesting solutions in the form of convincing reports. 
  • Provide on-site support to solve customer issues in all related tape applications
  • Being knowledgeable in and continuously apply tesa Standard Test Methods (JOPM);
  • Devising research and test methods;
  • Setting-up laboratory test equipment
  • Identify new market trends / opportunities and contribute to new product ideas and share with cross functional team. Be able to transform customer needs and wants into target product specification.
  • OEM technical document preparation, specification collection and evaluation, including the necessary technical support for OEM spec-in and approval work
  • Management of test requests and testing coordination with the Application Engineers (in ASC China)
  • Trouble shooting in the situation of customer claims
  • Suggesting application solutions, resolving implementation problems and conduction onsite training
  • Collect and analyze information from customers to understand their technical needs
  • Develop and deliver technical and sales presentation and respond to technical questions regarding application tools, systems or service.
  • Develop and maintain technical expertise on advances and innovations in research and science.
  • Respond to customer questions and troubleshoot, investigate, and resolve technical problems arise during or after implementation.
  • Being knowledgeable in and continuously apply tesa Standard Test Methods (JOPM).
  • Train customers and sales on the features of the product or service they have purchased.
  • Use project management processes to improve projects efficiency and target setting
  • Support complex projects on an international basis
  • Read technical information that includes patents, technical papers, trade journal articles, etc.
  • Follow established 6S procedures. Maintain a safe, clean, well ordered working environment
  • Other tasks assigned by superior;

What you will need

Educational Qualification

  • B.A. degree / graduated degree or equivalent, most preferred mechanical, chemical or polymer engineering

Relevant Experience

  • Minimum 7 years’ experience
  • Experience from the PSA tape or liquid adhesive industry is preferred. Knowledge in consumer electronics industry, technical service or product development are added advantages.
  • Fluent writing and speaking English
  • high alertness to safety issues and 6s program
  • good statistical analysis skill
  • intercultural awareness
  • project management skill
  • good presentation skill
  • Willing to travel frequently
  • Experienced in MS office

Personal Characteristics & Behaviour

  • Self-motivated and independent working style
  • good  work attitude and willingness to learn from and with one another; being open minded
  • analytical skill to question validity of test results
  • good hands-on attitude
  • good execution, result and quality orientated work process, priority setting
  • strong communication and self-assertion skills with local colleagues and global functions as well as with customer
  • good work organizer, team player

What you can expect

At tesa, we create adhesive solutions that improve the work, products and lives of our customers.

How we do it? At tesa, we dare to create! Therefore, we team up, we challenge ourselves and we set the pace. But we don’t just do that somehow. We act responsibly and always focus on our customers. Because only then we are able to achieve our goals and continuously improve our results.

We are an Equal Opportunity Employer and regard diversity as important for our long-term success. We expressly reject all forms of direct and indirect discrimination. All qualified applicants will be equally considered for employment regardless of their national origin, background, personal preferences and believes.

By applying you consent for the use of your resume for future opportunities within tesa.

If you want to find out more about tesa please visit us on our corporate web-page www.tesa.com and social media.

Apply now

Email directly to HR.Korea@tesa.com

Do you think tesa?

Please follow the below link to submit your resume and other required information.

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